It seems like ages ago I’d gone and opt’ed out of Rogers Marketing ‘services’ – I made sure that I’d chosen opt-out options for email, snail-mail, and SMS, and all was well. However, a few months ago I started receiving telemarketing phone calls on my Rogers-provided cell phone. I did the individual opt-out each time they called, a different company/number would call each time.
While updating other parts of my account today, I decided to double-check the marketing settings, and found this:
Click for the full-sized image
Err, that’s great Rogers – you’re not going to have anyone call my work number, but why isn’t my cell phone in the list, and why can’t I add it?
A quick call to Rogers (meaning twenty minutes of hold time) later and I had an answer (sort of) – the rep that I got instructed me to http://www.rogers.com/optout and enter the relevant details to opt-out of all marketing on that number.
After doing this, my cell number still isn’t listed in the Marketing Opt-Out in my Rogers My Account section, but the site did say that it may take 1-2 weeks for the changes to take effect. Only time will tell, but next time the telemarketers call, there will be a few more questions as to how they got my number.
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